Hurricane Matthew Update - INDIVIDUAL ASSISTANCE APPROVED - 11-2-16

Ladies and Gentlemen,

FEMA Individual Assistance has been approved for Norfolk, as well as Chesapeake, Virginia Beach and Newport News.  This is assistance for residential and commercial properties affected by Hurricane Matthew.  Click here for the President’s Declaration. 

This Federal declaration is a result of the Team’s hard work and diligence capturing, documenting and reporting damages from the storm.  It is also due in no small part to the close coordination among our city, VDEM and FEMA.

To request this assistance, folks should register online at http://www.DisasterAssistance.gov or by calling 1-800-621-FEMA(3362) or 1-800-462-7585 (TTY) for the hearing and speech impaired.  The toll-free telephone numbers will operate from 7:00 a.m. to 9:00 p.m. (local time) seven days a week until further notice.  Downloading the FEMA app is another way to access DisasterAssistance.gov for federal disaster assistance.

For those requesting face-to-face assistance with FEMA, we are requesting a FEMA mobile unit be stationed near the most heavily impacted area of the city and accessible by public transport.  Details of this request and timeframe of arrival will be forthcoming.

I am attaching three infographics below explaining the disaster assistance process.

Please note: a separate request was made for Public Infrastructure and Government response efforts – still awaiting the verdict!

Thanks, everyone!

Jim
Director, Norfolk EOC
james.redick@norfolk.gov